They have another set of meetings next week. I'm starting to believe that the issue is now with the presenters/hosts of the work meetings being joined. used both desktop app and browser (Chrome and Safari), no issues retested via opening the GoToMeeting app and entering the meeting ID manually, no issues via Outlook link, no issues with shared screens I hosted on Windows 10, MacOS Mojave, and MacOS Catalina, while one of the trouble Macs joined:
#Latest gotomeeting app for mac pro
Graphics: AMD Radeon R9 M370X 2GB / Intel Iris Pro 1536MB Processor: 2.5 GHz Quad-Core Intel Core i7 Everyone else in these meetings can see the shared content except for these two attendees.
Tonight, I get another email from the same people reporting the same problem again. After that, I ran a test meeting where I shared my screen, and I was able to see the shared screen from their computer.
#Latest gotomeeting app for mac install
I downloaded the latest install from GoToMeeting and resintalled it. I checked the security and privacy settings, GotoMeeting is checked in every category, so that's not the problem.
I jumped on their computers yesterday to see if there was anything wrong permissions-wise. When a presenter shares their screen, these attendees just see black where the shared screen's content is supposed to be.
I have a couple of attendees that are unable to view the presenter's shared screen.
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